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*Not Actual Photo of Helper Zin M. T. is a transfer helper from Myanmar, specially selected for elderly care. She was originally in the process of deployment to Singapore when, unfortunately, the employer’s father passed away unexpectedly — resulting in her not being deployed. Since then, Zin has been with our agency for over a month, during which time she has been improving her English communication skills and gaining a better understanding of daily routines and responsibilities involved in elderly care. She is a quiet girl with a gentle demeanor and is ready to take on her next role. As a mother, she is highly motivated to work and provide for her family back in Myanmar. Being available for immediate transfer, Zin can be deployed right after MOM approval — offering a timely solution without the usual waiting period associated with hiring a new helper. Contact Information If you are looking for an elderly care helper, Zin M. T. could be a good match for your household. For further inquiries or to arrange an e-meeting, please click HERE to whatsapp us.

A. E. San , is a young energetic 24 years old transfer helper from Myanmar who is now available for immediate transfer. In her previous position working with a China Chinese family, A. E. San mainly focus on newborn care, She can speak simple english and is looking forward to her next job. A. E. San is available for immediate transfer, eliminating the long wait require for hiring a new myanmar helper now. This mean she can be deploy to your place right after MOM approval. Contact Information If you are in search of a dedicated and compassionate elderly care helper, A. E. San is eager to support your needs. You can reach us at +6594881104 for further inquiries or to arrange a e-meeting to discuss how A. E. San can fit into your family.

Relocating from one country to another can be both exciting and overwhelming. If you are moving from Hong Kong to Singapore and want to bring your helper along, navigating this process can feel daunting. Fortunately, with the right guidance, you can make this transition smoother for everyone involved. In this guide, I will share essential steps based on my experience assisting numerous families with similar relocations. Getting Started Before you jump into the logistics of bringing your helper, it’s important to connect with an experienced agency. Our team is ready to help you every step of the way. For immediate assistance, feel free to contact us at 94881104 to kickstart your relocation journey. Contract and Insurance Setup Once you decide to proceed, we will draft the necessary contracts for your helper. Selecting the right insurance coverage is critical to comply with Singapore’s regulations. For example, the Ministry of Manpower requires specific insurance that covers repatriation costs and medical emergencies. After these arrangements, we will send you an invoice to ensure financial transparency. Travel to Singapore As you begin your new adventure, keep in mind that your helper may not be able to travel with you right away. She will need to remain outside of Singapore while we initiate her application process. Having a clear timeline is essential. For instance, if you expect to arrive in Singapore within a month, starting the application as early as possible can help you avoid delays. Obtaining Your Employment Pass Upon arrival in Singapore, the next step is securing your Employment Pass (EP) or the Personalized Employment Pass (PEP). This pass is vital for your legal work status in Singapore and indirectly supports your helper's employment. For instance, the EP processing time usually takes about three weeks, so plan accordingly. Getting Your SingPass After receiving your work pass, you need to obtain your SingPass at any local community center. This crucial step opens up access to various online government services, including those related to your helper's employment application. Over one million users in Singapore utilize SingPass every month, making it an essential tool. Online Employer’s Orientation Programme With your SingPass in hand, I highly recommend enrolling in the online employer’s orientation program. Grace Management is a well-regarded provider for this course. Completing it equips you with valuable information about managing your helper responsibly and ensures compliance with Singapore’s laws. Many past participants report feeling more confident in their roles after this training. Applying to Bring Your Helper Now that you’ve completed the orientation, it’s time to apply for your helper’s entry into Singapore. This step is not just a requirement but shows your commitment to ethical employment practices. In 2022, the Ministry of Manpower processed over 40,000 applications for helpers. Ensuring accuracy in your application can significantly speed up this process. Assisting Your Helper's Entry Approval After your application is submitted and approved, we will assist you in facilitating entry with the Ministry of Manpower (MOM). Once your helper’s entry is granted, it's time to arrange her flight to Singapore. Ensure the flight schedule aligns with her arrival plans to minimize any hassle. Upon Arrival: Settling In Once your helper arrives in Singapore, she must attend a settling-in program, especially if it is her first time working here. This program helps newcomers acclimate to local customs and employment standards. For example, she will learn about her rights and obligations as a domestic worker. When settling in, she will also undergo fingerprinting as part of the official process. After this, and once her work permit is issued, she will be ready to start working for you, allowing both of you to adjust to your new life in Singapore together. The Role of Ethical Employment In our agency, we strongly advocate for the ethical treatment of helpers and families. We believe every worker deserves fair treatment without facing financial burdens at the start of their employment. This principle guides us as we help families relocate and support helpers in their transition. Smooth Transition Ahead Bringing your helper with you when relocating from Hong Kong to Singapore involves careful planning and coordination. However, with the right guidance, each step can contribute to a smooth and efficient move for both you and your helper. If you are preparing for this new chapter in your life and need help ensuring your helper can join you in Singapore, reach out for assistance. Together, we can make this transition as easy as possible, allowing you to focus on adjusting to your new home and ensuring your helper has a welcoming work environment. Disclaimer The information provided in this guide is intended for general informational purposes only and does not constitute legal, immigration, or professional advice. While we strive to provide accurate and up-to-date information, relocating a foreign domestic worker from Hong Kong to Singapore involves complex regulations governed by the Singapore Ministry of Manpower (MOM) and other relevant authorities. Requirements may change without prior notice. We recommend consulting with a licensed employment agency and referring directly to official government sources for the most current and accurate information regarding work passes, insurance, and domestic helper applications. Our agency facilitates the process based on our experience and understanding of current practices, but we cannot guarantee approval of any application submitted to MOM or other governmental bodies. All decisions regarding eligibility and approval rest solely with the relevant authorities. By using the information in this guide, you agree to accept full responsibility for any outcomes resulting from your actions or decisions made based on the content herein. We disclaim any liability for any direct, indirect, or consequential loss or damage arising from the use of, or reliance on, this guide. For specific guidance tailored to your situation, please contact us directly at 94881104 , and we will be happy to assist you through the relocation process.

*Not picture of actual helper N. Roslin., a 30-year-old Myanmar domestic helper who is available for employment. She holds a Nurse Aid Certificate and has experience in caring for elderly and diabetic patients in Myanmar. Key Experience: Elderly Care:  N. Roslin. has experience caring for elderly. Her duties included: • Assisting with daily activities such as: • Helping with medication management and preparing meals. Household Tasks:  N. Roslin. is familiar with general housework, including cooking and cleaning. N. Roslin. is an experienced helper who has not worked in Singapore. Interview Availability: N. Roslin. is available for interviews by phone or video call. For more information or to arrange an interview, please contact us at 94881104.

The Breaking Point: Lessons for Helpers on the Importance of Cooperation and Professionalism As helpers, your role is not just about completing tasks—it’s about being a trusted member of the household who contributes to its harmony and smooth functioning. Recently, one of our fellow helpers found herself in a challenging situation that ultimately led to her employer deciding to send her back to Myanmar. While our agency is actively trying to intervene—especially given the current difficult conditions in Myanmar—this case serves as an important learning opportunity for all helpers. Let’s explore what happened, understand the scope of expectations under Singapore’s Ministry of Manpower (MOM) regulations, and discuss how you can avoid similar situations. What Happened? During a family trip to Malaysia for Chinese New Year, the helper accompanied her employer to visit their extended family. While the employer did not assign her excessive or unreasonable tasks, they naturally expected her to assist with basic responsibilities that fall within the scope of supporting the family. Unfortunately, her behaviour during the trip caused significant embarrassment for the employer in front of their loved ones. Here are some examples: Lack of Initiative: After finishing her meal, she was asked to wipe the table but only cleaned the portion she had used. This lack of shared responsibility left a poor impression. Idleness and Disengagement: Instead of being attentive or offering help, she was often seen sitting idly, lying down, or even sleeping. In a social setting like a family gathering, this behavior reflected poorly on both her and the employer. Defensive Attitude: When given tasks, she responded defensively, claiming that her friend told her she only needed to focus on childcare when working overseas. This mindset created friction and mistrust. Avoiding Simple Chores: During visits to relatives, she seemed reluctant to help with light chores, such as tidying up or assisting with meal preparations. Family members also noticed her frequently using her phone while caring for the baby, which raised concerns about her focus and dedication. Actually the helper has since shown drastic improvement in her performance, however the damage was already done. The embarrassment caused during the trip was so severe that the employer decided to terminate her employment and send her back to Myanmar upon finding her replacement. Our agency is currently intervening to explore alternatives, but this situation highlights how critical it is to meet expectations from the start. Lessons for Helpers: Understanding Your Role and Responsibilities 1. Scope of Assistance Under MOM Regulations Under Singapore’s Ministry of Manpower (MOM) regulations, your primary role is to assist the employer’s family within reasonable limits. This includes tasks related to childcare, household chores, and other duties agreed upon in your contract. While employers must comply with MOM guidelines and cannot assign excessive or unreasonable work, they may reasonably expect you to help with light tasks during special occasions or trips. For example: Wiping the dining table after meals. Helping to tidy up common areas. Assisting with simple meal preparations or cleaning up afterward. These tasks are not excessive—they are part of assisting the employers, especially when traveling with the family. Key Takeaway: Always be proactive and willing to assist with tasks that fall within the scope of supporting the employer’s family. Remember, your actions reflect not only on you but also on the employer in social settings. 2. First Impressions Matter The trip to Malaysia was meant to be a time for bonding and celebration, but the helper’s behavior created awkward and embarrassing moments for the employer. Even though she improved later, those initial impressions stuck with the employer and influenced their decision. Key Takeaway: Be mindful of how your behavior is perceived, especially in front of family and friends. Taking initiative and showing willingness to help can go a long way in building trust and respect. 3. Avoid Excuses and Defensiveness When asked to perform tasks, responding defensively or making excuses (e.g., “My friend said I only need to do childcare”) can damage your relationship with the employer. Flexibility and a positive attitude are essential to maintaining harmony in the household. Key Takeaway: Approach tasks with a cooperative mindset. If something feels unclear or unreasonable, communicate respectfully rather than reacting defensively. 4. Stay Focused and Dedicated Using your phone excessively while caring for the baby or avoiding simple chores can make the employer feel disrespected and undermined. Distractions like these can lead to accidents or neglect, which no employer wants to risk. Key Takeaway: Prioritize your responsibilities at all times. Whether you’re caring for children, assisting with chores, or simply being present, staying focused shows professionalism and reliability. 5. Proactivity is Key Employers value helpers who take initiative without being asked. Sitting idly or waiting for instructions can create the impression that you’re disinterested or lazy, which can harm your reputation. Key Takeaway: Look for opportunities to contribute, even if it’s something small like clearing dishes or straightening cushions. Being proactive demonstrates your commitment to the family’s well-being. Why This Matters: The Employer’s Decision to Send Her Back The incident resulting employer’s decision to send the helper back to Myanmar was not made lightly. The embarrassment caused during the trip was so profound that it overshadowed any improvements she made later. While our agency is doing everything possible to intervene—given the challenging conditions in Myanmar—this situation underscores how important it is to meet expectations from day one. Final Thoughts: Prevention Over Cure As helpers, your success depends not only on your skills but also on your attitude and professionalism. Employers hire you to support their family and maintain harmony in the household, especially during special occasions or trips. By understanding the scope of your responsibilities under MOM regulations and demonstrating a proactive, cooperative mindset, you can build strong, lasting relationships with your employers. Here are some actionable tips to keep in mind: Always take initiative and assist with tasks that fall within the scope of supporting the family. Maintain a positive attitude and avoid making excuses or being defensive. Stay focused on your responsibilities and minimize distractions like phone use. Be mindful of how your behavior reflects on the employer in social settings. By applying these lessons, you can avoid situations where even drastic improvement isn’t enough to salvage your position. Let’s strive to be ambassadors of professionalism and reliability in every household we serve.

In the realm of home management, domestic helpers play an indispensable role. From ensuring our households run smoothly to offering invaluable support, these individuals are the backbone of many homes. Yet, fostering a positive and enduring relationship with your domestic helper is a task that requires attention and effort. How can you ensure a harmonious bond that stands the test of time? Let’s delve into a comprehensive guide on retaining domestic helpers, exploring key strategies to cultivate a lasting connection. Understanding Your Domestic Helper To lay the foundation for a strong relationship, it’s crucial to start by understanding your domestic helper as an individual. Recognize their background, experiences, and aspirations. Empathy forms the cornerstone of any successful relationship, and taking the time to understand their perspective can go a long way. Open communication channels and encourage them to share their thoughts, concerns, and suggestions. Practical Tip:  Spend time getting to know your helper when they first start working with you. Ask about their family, their interests, and their future goals. This shows that you see them as more than just an employee. Establishing Clear Expectations Setting clear expectations from the outset can prevent misunderstandings and foster a sense of mutual respect. Clearly outline duties, working hours, compensation, and any specific house rules. Transparency is key to building trust and ensuring both parties are on the same page. Regularly revisit these expectations to address any evolving needs or concerns. Checklist for Setting Clear Expectations: • Define daily and weekly duties. • Agree on working hours and off-days. • Discuss house rules and any specific preferences. • Set up regular check-ins to discuss progress and any changes. Providing Support and Training Investing in your domestic helper’s personal and professional growth can significantly impact their job satisfaction. Offer opportunities for training and skill development to enhance their capabilities. Recognize and appreciate their hard work, acknowledging their efforts to create a positive work environment. Remember, a supportive employer-employee dynamic is built on a foundation of mutual respect and appreciation. Case Study:  A family noticed that their helper had a keen interest in cooking. They provided her with cooking classes, which not only improved her skills but also increased her job satisfaction and the quality of meals she prepared for the family. Creating a Comfortable Environment Your home should be a place where your domestic helper feels safe, respected, and valued. Foster a welcoming and inclusive atmosphere by engaging in open dialogue and demonstrating empathy. Respect their personal space and privacy, and ensure they have access to essential amenities. Encourage a culture of open communication and address any concerns promptly and respectfully. Cultural Sensitivity:  Many domestic helpers come from different cultural backgrounds. Understanding and respecting their customs can go a long way in building a strong relationship. For example, being mindful of dietary restrictions or religious practices shows respect for their culture. Resolving Conflicts Amicably Disagreements and conflicts are a natural part of any relationship. When faced with challenges, approach them with patience and empathy. Listen actively to your domestic helper’s perspective and strive to find amicable solutions. Conflict resolution techniques can help address issues constructively, strengthening your relationship instead of causing rifts. Practical Tip:  If a disagreement arises, set aside a quiet time to discuss the issue. Approach the conversation with a calm demeanor and a willingness to listen. Seek a solution that respects both parties’ perspectives. Promoting Work-Life Balance Recognize that your domestic helper is entitled to a healthy work-life balance. Encourage them to take breaks, utilize their off-days effectively, and prioritize self-care. Respecting their time off and personal boundaries demonstrates your commitment to their well-being. By prioritizing their health and well-being, you contribute to a positive and sustainable work environment. Empowering Your Helper:  Consider organizing or supporting activities that promote relaxation and recreation during their off-days. Whether it’s access to community events, hobby classes, or simply ensuring they have restful time off, these gestures show you care about their well-being. Conclusion Cultivating a lasting relationship with your domestic helper requires effort, patience, and empathy. By understanding their needs, setting clear expectations, providing support, and fostering a positive work environment, you can create a mutually beneficial partnership that stands the test of time. Remember, small gestures of appreciation and kindness can go a long way in building a strong and enduring bond with your domestic helper. Call to Action:  Take a moment today to reflect on your relationship with your domestic helper. What can you do to improve communication, show appreciation, or support their growth? A small change can make a big difference in cultivating a positive and lasting bond. As you navigate this essential aspect of home management, remember that investing in your relationship with your domestic helper ultimately enriches both your lives and contributes to a harmonious household dynamic. Prioritize communication, respect, and empathy, and watch as your partnership flourishes into a meaningful connection based on trust and mutual respect.

See S. W., a 30-year-old Myanmar domestic helper who is available for employment. She holds a Nurse Aid Certificate and has experience in caring for elderly and diabetic patients in Myanmar. Key Experience: • Elderly Care:  See S. W. has experience caring for elderly patients, particularly those with stroke and diabetes. Her duties included: • Assisting with daily activities such as transferring from wheelchair to bed, personal care, and monitoring vital signs. • Helping with medication management and preparing meals. • Supporting elderly patients with exercise and daily routines. • Diabetes Care:  See S. W. cared for a family member with diabetes, providing wound care, administering insulin injections, and monitoring blood glucose levels. • Childcare:  She has also provided care for a 2-year-old family member, handling basic childcare tasks such as preparing meals, bathing, and playing. • Household Tasks:  See S. W. is familiar with general housework, including cooking and cleaning. Fresh Helper from Myanmar: See S. W. is a fresh helper who has not worked in Singapore but has relevant experience from her roles in Myanmar. She is open to adapting to a new environment. Interview Availability: See S. W. is available for interviews by phone or video call. For more information or to arrange an interview, please contact us at 94881104.

Not Actual Photo of Helper P. Sandar T., a fresh Myanmar domestic helper who is currently available for employment. P. Sandar T., 26 years old, has a background in elderly care, supported by her Nurse Aid Certificate and hands-on experience in Myanmar. Key Experience and Skills: • Elderly Care:  P. Sandar T. worked in a nursing home in Myanmar, where she provided care for elderly individuals, including: • Assisting with daily activities like showering, changing clothes, and providing medication. • Monitoring vital signs, helping with mobility (e.g., moving from wheelchair to bed), and supporting physical exercises. • Managing housekeeping tasks such as cleaning rooms, washing dishes, and maintaining hygiene. • Childcare:  In addition to her experience with elderly care, P. Sandar T. has worked as a nanny, caring for a child from infancy to 4 years old. She assisted with feeding, bathing, and other daily routines. • Additional Skills:  P. Sandar T. is trained in basic housekeeping, cooking, and sewing. She has a Nurse Aid Certificate and experience in child care, which enhances her ability to assist with diverse household needs. Fresh Helper from Myanmar: P. Sandar T. is a fresh helper who has never worked in Singapore. While new to the country, she is eager to bring her skills and experience to a new household. Having completed her training in Myanmar, she is ready to adapt and learn quickly in her new role. Interview Availability: P. Sandar T. can be interviewed via video call or phone, allowing you to learn more about her and assess her suitability for your family. If you are interested in learning more or arranging an interview with P. Sandar T., please contact us at 94881104.

Not actual photo of helper Mie Mie. K., a Myanmar domestic helper who is currently available for employment. Mie who is 25 years old, has experience in elderly care and cooking from her previous work in Myanmar. Key Experience: • Elderly Care:  Mie has worked in elderly care, assisting with daily activities. • Cooking:  She has experience in preparing a variety of Myanmar dishes, and open to learning to adapt to the new employer. Fresh Helper: Mie is a fresh helper who has not yet worked in Singapore. She brings her experience from Myanmar and is ready to start working in a new environment. Availability: She is available for immediate employment and can be interviewed by video call or phone. If you are interested in learning more or arranging an interview with Mie Mie K., please contact us at 94881104.

[AI Generate Photo] Immediate Transfer Available: Liswana Liswana is a dedicated domestic helper with experience in various household tasks. Her time in Singapore has equipped her with essential skills that make her a good fit for your home: • General Housework : Liswana is capable of maintaining a basic level of cleanliness and order in the household. • Cooking : She is proficient in preparing a variety of meals, catering to different dietary needs. • Childcare : In her first employment with a Malay family, Liswana was responsible for caring for young children. She ensured their safety, well-being, and helped with their daily routines, providing attentive and reliable care. • Elderly Care : In her second employment, Liswana provided compassionate care to an elderly Ah Gong with serious health conditions. Specialized Elderly Care Experience: During her time with her second employer, Liswana provided palliative care for a bedridden Ah Gong who was battling cancer. Her duties included cleaning and dressing wounds after Ah Gong underwent significant surgery, where one side of his buttocks was removed due to his illness. This job was not easy, but Liswana was able to cope admirably under challenging circumstances. Her dedication and meticulous care provided Ah Gong with comfort and dignity during his final moments, ensuring his hygiene and well-being were maintained through this challenging period. Her efforts did not go unnoticed; Liswana received positive feedback from Ah Gong’s surviving spouse, who appreciated her commitment and the compassionate care she provided during such a tough time. Why Choose Liswana? Liswana is reliable, hardworking, and eager to learn. She is able to converse in very simple English and follows instructions well, making her an excellent fit for households needing consistent support. Additionally, she requires only one off day per month, offering families continuous assistance. For more information, please contact Merlina via WhatsApp at 94881104.

Dear Employers and Helpers, We hope this message finds you well. A recent and tragic case in Singapore involving a domestic helper and her employer’s pet has highlighted the critical importance of proper pet care and clear communication between employers and helpers. The incident, which resulted in the unfortunate death of a beloved pet, underscores the responsibilities we all share when it comes to the well-being of the animals in our care. This message aims to help both employers and helpers understand these responsibilities better and prevent similar situations in the future. The Case In August 2024, a domestic helper from Myanmar was charged with the cruel treatment of her employer’s dog, a poodle named “Boyboy.” The incident took place on January 22, 2024, and according to reports: • Physical Abuse:  The helper allegedly grabbed Boyboy by the neck, pinned him to the ground, and struck him multiple times with her hand. She also reportedly used a makeshift stick made from rolled papers to hit the dog. • Causing Unnecessary Suffering:  It was further alleged that the helper placed her leg on the dog, bearing her weight on him while attempting to bandage him, causing the dog significant pain. • Dangerous Handling:  The most severe accusation involved the helper hanging Boyboy by his harness on a balcony railing to “sun” the dog. The helper claimed she did this under her employer’s instructions. Tragically, Boyboy died later that day. The dog’s owner, referred to as Jason (not his real name), discovered the abuse after reviewing footage from surveillance cameras he had installed at home. Upon noticing unusual behavior and a crack in Boyboy’s skull at the crematorium, Jason checked the CCTV and was horrified to find that his dog did not die of natural causes but was, in fact, abused and beaten to death by the new helper. Response from Authorities and the Agency Jason immediately reported the incident to the police and updated the agency responsible for placing the helper. Unfortunately, the agency showed little concern for the seriousness of the case and only asked whether Jason had filed a police report. They subsequently removed Jason from a group chat related to the transfer of the helper, after learning that Jason had reported the case to the Animal & Veterinary Service (AVS) and the Society for the Prevention of Cruelty to Animals (SPCA). The authorities are now investigating the case, and Jason hopes that justice will be served for Boyboy. Key Lessons for Employers and Helpers 1. Establishing Clear Expectations • Employers:  When assigning tasks involving pet care, ensure your helper understands exactly what is required. Provide clear, step-by-step instructions, especially for tasks that could impact the pet’s health and safety. Regular communication is essential to ensure your helper feels confident in their responsibilities. • Helpers:  If you are unsure about how to perform any task, particularly those involving pets, ask your employer for further guidance. It is crucial to fully understand the tasks to avoid mistakes that could harm the pet. 2. Treat Animals with Respect and Care • Both Employers and Helpers:  Pets are not just animals; they are beloved members of the family. They deserve to be treated with kindness, patience, and respect. Physical punishment or rough handling is never acceptable and can have severe consequences, including legal action. 3. Understanding the Legal Implications • Employers:  Make sure your helper is aware of the legal responsibilities involved in caring for pets in Singapore. Discuss the importance of humane treatment and the serious legal consequences of any actions that could be considered abusive. • Helpers:  Be aware that Singapore has strict laws regarding animal cruelty. Any action that causes harm or distress to an animal can result in severe legal penalties, including imprisonment and fines. Always prioritize the well-being of the animals under your care. 4. Maintaining Open Communication • Employers:  Keep an open line of communication with your helper regarding the care of your pets. Regularly check in to ensure they are comfortable with their tasks and understand how to handle any issues that may arise. • Helpers:  Never hesitate to communicate with your employer if you are unsure about any task or if you feel that a certain action may harm the pet. Open communication can prevent misunderstandings and ensure that the pet is cared for properly. Conclusion This case underscores the importance of mutual understanding and cooperation between employers and helpers when it comes to pet care. By fostering a relationship built on clear communication, respect, and shared responsibility, we can ensure the safety and well-being of pets and avoid tragic outcomes. For those engaging help to assist in caring for pets, or even elderly or young children, it’s crucial to have safeguards in place, such as surveillance systems, to monitor care. While most helpers are diligent and caring, it’s important to be cautious and ensure that the well-being of your loved ones—whether pets, children, or the elderly—is always protected. If you need further advice or support, please feel free to reach out to us at Mermaid Employment. You can contact us at 94881104 . Best regards, Mermaid Employment

Hiring a domestic helper can be a great solution for many households, but it’s not always the best fit for everyone. At Mermaid Employment, we’ve seen various scenarios that highlight the importance of understanding when a domestic helper might not be necessary—or when expectations don’t align with reality. One such case involves Sarah (a pseudonym) and her experience with a helper, Aye Thandar (a pseudonym). Assessing Your Real Needs Sarah approached us with the intention of hiring a domestic helper primarily for housework and to care for her young daughter. While cooking was mentioned, it wasn’t a key requirement. However, after less than a month of employment, Sarah decided that she no longer needed a helper. Here’s why: 1. Small Household Size:  Sarah’s household, which included two tenants and a small living area, didn’t demand the full-time services of a helper. The workload was less than initially anticipated, leading to the realisation that a full-time helper might not be necessary. 2. Shifting Expectations:  Despite cooking not being a critical focus during the initial hiring process, Sarah found herself dissatisfied with Aye Thandar’s cooking skills after deployment. This shift in expectations created tension and dissatisfaction. 3. Communication Breakdown:  During the course of employment, Sarah never directly communicated with Aye Thandar. In fact, she requested that the agency instruct Aye Thandar not to speak to her for an entire week, including not approaching or talking to Sarah when she returned home from work. Additionally, Aye Thandar was not allowed to speak to Sarah’s spouse. This lack of communication led to a strained relationship and further complications in the employment arrangement. 4. Tolerance for a Non-Family Member in the Household:  Living with a non-family member requires a level of tolerance and adaptability. Employers must be prepared to treat their helper with respect and dignity, as a valued member of the household. If an employer is uncomfortable with this arrangement or finds it challenging to maintain a respectful relationship, hiring a full-time helper may not be the best option. 5. Cost vs. Benefit:  Sarah also realized that the cost of employing a full-time helper wasn’t justified given the limited tasks required. This is an important consideration for anyone thinking about hiring help—will the benefits outweigh the financial and logistical commitments? Alternatives to Hiring a Full-Time Helper If you find yourself in a situation similar to Sarah’s, where the need for a full-time helper is uncertain, consider these alternatives: • Part-Time Help:  Engaging part-time help can be a cost-effective solution for managing specific tasks like cleaning or cooking. • Task Sharing:  If you live with other adults, sharing household responsibilities could eliminate the need for external help. • Outsourcing Specific Tasks:  Hiring professionals for specific tasks, such as a cleaning service or a babysitter, might better suit your needs. Implications on the Helper The lack of communication had a significant impact on Aye Thandar. She was stressed and unable to sleep, constantly wondering what she had done wrong to be treated this way. Despite her strong desire to perform well in her job, the zero communication from her employer left her feeling isolated and anxious. This situation not only affected her well-being but also negatively impacted her employment record, making it harder for her to secure future employment. Conclusion Hiring a domestic helper can be incredibly beneficial, but it’s not the right choice for everyone. Before making the decision, it’s important to assess your actual needs, set realistic expectations, and consider the cost implications. Additionally, ensuring open communication and a respectful relationship with your helper is key to a successful working relationship. If you’re unsure whether a full-time helper is right for you, we at Mermaid Employment are here to provide guidance and help you explore all available options. Note: The names “Sarah” and “Aye Thandar” are pseudonyms used to protect the privacy of the individuals involved. Still unsure if hiring a domestic helper is the right choice for you? Contact Mermaid Employment today to discuss your needs and explore all your options. We’re here to help you make the best decision for your household.