​About Us

In today’s fast-paced world, many families in Singapore struggle to balance work and personal life while maintaining a clean and organized home. Hiring a dependable Foreign Domestic Worker (FDW) can make a significant difference for busy households. However, finding the right helper can be challenging, especially for first-time employers.

At Mermaid Employment, we specialize in helping families hire skilled domestic helpers from Indonesia and Myanmar. With years of experience, we understand the unique needs of households in Singapore and provide tailored solutions to simplify the hiring process.

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Understanding Your Needs

Before searching for a helper, it’s important to assess your household requirements. Consider the following:

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Identifying Household Chores and Responsibilities

Create a list of tasks you need help with, such as cleaning, cooking, laundry, child care, or elderly care. This will help you find a maid whose skills match your needs.

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Full-Time vs Part-Time Maid

Evaluate your budget and workload to decide whether a full-time or part-time maid suits your household:

• Full-Time Maids: Live-in workers who provide constant help and are available for emergencies.

• Part-Time Maids: Ideal for smaller homes with less frequent cleaning needs.

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Indonesian or Myanmar Helpers?

Different nationalities bring unique strengths and cultural compatibility. At Mermaid Employment, we focus exclusively on placing helpers from Indonesia and Myanmar, ensuring you have access to reliable and experienced candidates.

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Understanding Legal Requirements

Hiring a maid in Singapore involves adhering to regulations set by the Ministry of Manpower (MOM). Familiarize yourself with these key requirements:

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Work Permit Regulations

• Apply for a work permit through the MOM website.

• Pay the monthly foreign domestic worker levy.

• Ensure your maid undergoes a medical examination within two weeks of arrival and every six months thereafter.

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Mandatory Insurance

Purchase personal accident and medical insurance for your maid. Additional coverage options are available to enhance protection.

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Choosing a Reputable Maid Agency

Partnering with a trusted maid agency can simplify the hiring process. Here’s what to look for:

 

License and Accreditation

Choose an agency licensed by the Ministry of Manpower and accredited by organizations like CaseTrust. Mermaid Employment is proud to meet these standards.

 

Track Record and Experience

Look for agencies with a proven history of matching employers with suitable helpers. Our team has been connecting families with domestic helpers since 2013.

Services Offered

We assist with:

• Direct hiring

• Work permit applications and renewals

• Passport renewals

• Home leave documentation

• Comprehensive insurance coverage

 

Personalized Service and Ongoing Support

Our experienced staff provide personalized guidance throughout the hiring process and beyond. We’re here to address any concerns that may arise during employment.

 

Interviewing Potential Candidates

Once you’ve shortlisted candidates, conduct interviews to assess their suitability. Follow these tips:

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Preparing Interview Questions

Ask about their previous work experience, strengths, weaknesses, and preferred work environment. Include situational questions to evaluate problem-solving skills.

Assessing Personality and Experience

Observe communication skills, attitude, and responses to your questions. Discuss expectations and ensure they understand their duties.

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Language Considerations

While not all helpers are fluent in English or Mandarin, language skills can improve with training. Be patient and focus on their ability to learn.

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Discussing Employment Terms and Salary

Before finalizing the hiring process, agree on employment terms and salary. Key factors include:

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Employment Contract

Review the contract carefully to ensure all terms are clear and understood.

 

Rest Days

Agree on rest days, considering legal requirements and cultural practices.

 

Compensation and Benefits

Offer a fair salary based on market rates, experience, and responsibilities. Include benefits like medical insurance and opportunities for skill development.

 

Why Choose Mermaid Employment?

Finding a reliable domestic helper doesn’t have to be stressful. At Mermaid Employment, we specialize in placing skilled helpers from Indonesia and Myanmar. Our services include:

• Matching you with suitable candidates

• Handling legal requirements and paperwork

• Providing ongoing support throughout employment

With years of experience and a commitment to transparency, we aim to make the hiring process smooth and hassle-free. Contact us today to find a domestic helper who meets your household’s needs.

 

Conclusion

Hiring a maid in Singapore can transform your household routine. By understanding your needs, adhering to legal requirements, and partnering with a reputable agency, you can find a helper who fits your family’s lifestyle. Conduct thorough interviews, discuss terms clearly, and establish open communication for a harmonious working relationship.

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Mermaid Employment is here to guide you every step of the way. Reach out to us today to start your search for a reliable domestic helper.